Dear Twitter,

I’ve spent the last six years getting the kind of experience that would make me an ideal Product Manager. Through my experience managing cross-discipline teams composed of marketers, developers, IT staff and designers, I have acquired the skills to guide complex web initiatives through to successful completion

With my background in multimedia and experience with information architecture, I am an ever vigilant User Experience advocate. Regardless of my role in each project, I have always strived to provide users with the most intuitive and positive way of interacting with each site and application. Finding the balance between visual messaging, technical requirements and overall strategy is a challenge I enjoy tackling on a regular basis

I’ve had the good fortune of working with many talented people over the years and I believe they have been crucial to my success. This knowledge has led me on a continuing search to find better ways to manage projects and people in each situation. Taking ideas from Agile, standard project management practices, being tuned in to corporate culture and the talents of individuals has allowed me to create High Performing Teams and high quality products. These efforts have contributed to projects releasing on time and often ahead of schedule.

In my last two positions I have experimented with, and even implemented, ways in which my employers could utilize Twitter to automate business processes and increase their technology profile. I also recently started a side project with some colleagues to create a piece of interactive art that uses Twitter at its core. I love being involved with emerging technology and finding more ways it can be applied to everyday life and business.

I am a technologist at heart and being a part of the Twitter team would be a dream job. I look forward to speaking with you further about this position.

Sincerely,
Ryan Houghtelling
@crispylettuce

—-RESUME—-

RYAN HOUGHTELLING
ryan [at] crispylettuce [dot] com

Tools: Visio, Project, Word, PowerPoint, Excel, Photoshop, HTML, CSS
Methods: Agile, SDLC, Prototyping, High Performing Teams

Employment History
Web Project Manager, DeSilva Gates Construction 2008 – 2009

• Responsible for working closely with users at all levels in the company to explore application requirements. This included business process design, requirement writing, application design, UI design and testing.
• Helped shape the company’s plan for extending is reputation and product/service offerings through online campaigns.
• Implemented modern development principles to raise the quality of the software and reduce request-to-delivery time.
• Spearheaded efforts to utilize cost-effective technology to enhance the value of internal and external initiatives, ex. SMS, Twitter, Blogging, SEO.

Web Architect, University of Advancing Technology 2005 – 2008

• Responsible for Information Architecture and User Experience for all websites and applications.
• Worked closely with an ad agency and engineers to help shape and implement the University’s strategic marketing endeavors.
• Continually designed and implemented online products/services for internal and external customers (ex. online payment system, custom content management system, scheduling tools).
• Infused modern web technologies and techniques in to marketing strategies, ex. AJAX, RSS, Blogging, Flickr, Twitter and Live Casting.
• Standardized content publishing workflows to decrease request-to-delivery time.

Director of Production, Binary Moon Studios (Owner/Consultant) 2004 – Current

• Work directly with business owners and corporate executives to develop a web presence for their company.
• Write scope/requirement documentation and manage each project through to completion with a small team of freelancers.
• Responsible for information architecture, UI design and skinning for all projects.

Electronic Direct Marketing Specialist, Direct Alliance Corporation 2004-2005

• Worked directly with clients to develop electronic marketing pieces that met their marketing strategy and branding.
• Helped coordinate the timely release of electronic campaigns between sales teams, developers, management and clients.

Technical Writer, Rio Salado College (6 month contract) 2004

• Designed testing documentation for users in an alpha testing environment.
• Composed and maintained a large user manual for the college’s eLearning system that was in development.
• Cooperated in interdepartmental meetings to define the structure of training manuals and materials for the new eLearning system.

Web Specialist, University of Advancing Technology 2001-2003

• Coordinated the development of multiple microsites and landing pages to increase traffic to a main site.
• Created internal marketing pieces for print and web.
• Responsible for updating content across multiple sites.

Education
Bachelor of Arts in Multimedia, University of Advancing Technology, Tempe, AZ 2002

Personal and professional references available upon request